Cookie Policy

This Cookie Policy explains how Mwamba Inc ("BOLzone," "we," "us," or "our") uses cookies and similar tracking technologies on our website bolzone.com and our trucking management platform (the "Service").

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using the Service.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites recognize your device and store information about your preferences or past actions.

Similar technologies include web beacons, pixels, local storage, and session storage, which serve similar purposes to cookies.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and load balancing. The Service cannot function properly without these cookies.

• Session Cookies: Keep you logged in during your session
• Security Cookies: Protect against fraud and enhance security
• Load Balancing Cookies: Distribute traffic across our servers

These cookies cannot be disabled as they are necessary for the Service to work.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the user experience and Service performance.

• Google Analytics: Tracks website usage, traffic sources, and user behavior
• Performance Monitoring: Monitors page load times and technical performance
• Error Tracking: Identifies and helps fix technical issues

2.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language Preferences: Remember your language selection
• Theme Preferences: Remember dark mode or light mode preference
• Dashboard Settings: Remember your customized dashboard layout
• Notification Preferences: Remember your alert and notification settings

2.4 Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.

• Retargeting Cookies: Show you relevant ads on other websites
• Social Media Cookies: Enable sharing on social platforms
• Ad Performance: Measure effectiveness of marketing campaigns

You can opt out of these cookies through your browser settings or cookie consent manager.

3. Third-Party Cookies

We use services from trusted third parties that may also set cookies on your device. We do not control these third-party cookies. Please review the privacy policies of these third parties for more information:

• Google Analytics: Web analytics service - Google Privacy Policy
• Payment Processors: Secure payment processing (Stripe, etc.)
• Customer Support: Live chat and support ticketing systems
• Email Services: Email delivery and campaign management

4. Cookie Duration

Cookies can be:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them manually

Most of our cookies are persistent and expire between 30 days and 2 years from your last visit, depending on their purpose.

5. How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

5.1 Cookie Consent Manager

When you first visit our Service, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Opt-Out Links

• Google Analytics Opt-Out: Google Analytics Opt-Out Browser Add-on
• Network Advertising Initiative: NAI Opt-Out
• Digital Advertising Alliance: DAA Opt-Out

Note: Disabling certain cookies may limit your ability to use some features of the Service.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for responding to DNT signals, and we do not currently respond to DNT browser signals. We will continue to monitor developments in this area.

7. GDPR and Data Protection Rights

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have specific rights regarding your personal data:

• Right to Access: Request information about the cookies and data we store
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of data processing
• Right to Withdraw Consent: Withdraw cookie consent at any time

To exercise these rights, contact us at privacy@bolzone.com.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Cookie Policy periodically.

9. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us: